Professional Jewelry Repair • Richardson, TX
Jewelry Repair in Richardson, TX
Professional Care for the Jewelry You Love
Everyday wear can leave jewelry with loose stones, broken chains, worn prongs, damaged clasps, or rings that no longer fit.
Van Leo Jewelry evaluates the piece in person, explains the repair options, and discusses the work with you before proceeding.
No appointment required — walk-ins welcome during regular store hours. Monday - Saturday, 10:30 am – 6:30 pm. (Sunday OFF)
+1 214-714-1717 · 777 S Central Expy, Suite 1-G, Richardson, TX 75080
Jewelry Repair Services We Offer
Common jewelry repairs can be reviewed at the Richardson store. What can be done depends on the piece itself. Other work at this location is listed on the services page. Timepieces are a separate visit through luxury watch repair.
Ring Sizing
A size change is considered only after the ring is seen. Design, metal, stones, and condition all affect whether sizing is appropriate. Not every ring can be resized.
Chain & Necklace Repair
Broken chains, damaged links, and clasps can be reviewed in person. Work may include soldering a break, replacing a clasp, shortening or lengthening a chain when the construction allows it, or another structural repair.
Bracelet Repair
Damaged links, clasps, safety chains, and other structural issues can be evaluated. The repair depends on how the bracelet is made.
Stone Setting
Loose stones can be inspected, and resetting is considered when the stone and the setting allow it. Not every stone can be reset.
Prong Repair
Worn prongs can be retipped or rebuilt after the setting is inspected. If a stone moves, or a prong catches on clothing, bring the piece in for evaluation.
Jewelry Cleaning
Professional cleaning is available for jewelry that is appropriate for it. The method depends on the metal, the stones, and the condition of the piece.
Jewelry Polishing
Polishing may improve surface wear, light scratching, and the overall finish. It does not mean every scratch can be removed safely.
Rhodium Plating
Rhodium plating is available for appropriate white-gold jewelry when a brighter white finish is suitable.
Jewelry Restoration
Vintage, heirloom, and worn jewelry can be evaluated for repair, restoration, or redesign. When the piece should be reworked, that conversation continues with custom jewelry design.
Ring Repair & Ring Sizing
A ring that is damaged, worn, loose, tight, or oversized can be evaluated at the Richardson store. Whether it should be sized or repaired depends on the design, metal, stones, and condition.
If you are choosing a new ring rather than repairing one you already wear, see engagement rings in Richardson.
Common ring services
- Ring Sizing Up/Down
- Shank Repair & Replacement
- Prong Repair & Retipping
- Loose Stone Inspection
- Gemstone & Diamond Setting
- Cleaning & Polishing
- Rhodium Plating where appropriate
After an in-person look
Select Same-Day Jewelry Repair May Be Available
Some jewelry repairs may be eligible for same-day service after an in-person evaluation. Availability depends on the piece, required work, materials, and current bench workload.
Some simpler repairs may be eligible depending on:
- Repair type
- Jewelry condition
- Materials
- Parts
- Technician workload
Professional Jewelry Repair in Action
These photographs illustrate polishing, ring sizing, and a repair bench. They are not photographs of Van Leo Jewelry staff or a completed Van Leo repair.
Chains and bracelets
Chain, Necklace & Bracelet Repair
A broken chain or a damaged clasp does not always mean the jewelry should be replaced. Bring the chain, necklace, or bracelet to Van Leo Jewelry in Richardson so it can be inspected.
Common repairs
- Broken Chain Soldering
- Damaged Link Repair
- Clasp Replacement
- Necklace Shortening / Lengthening
- Bracelet Structural Repairs
- General Restoration
Loose Stone & Prong Repair
If a stone moves, a prong looks thin or worn, the jewelry snags on clothing, or the setting shows damage, bring it in. The piece is inspected before any repair is recommended.
- A stone that moves
- Prongs that look thin or worn
- Jewelry that snags on clothing
- Visible damage to the setting
Written documentation after a repair, including an insurance appraisal, is a separate visit. That is jewelry appraisal in Richardson, not part of the repair itself.
How Jewelry Repair at Van Leo Jewelry Works
Five steps, from the first conversation through pickup at the Richardson store.
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01
Bring or Send Info
Visit the Richardson store, or send photos on WhatsApp to start the conversation. Photos can help us understand the piece. They cannot replace the in-person inspection.
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02
We Examine the Piece
The jewelry is inspected for condition, construction, metal, stones, and the repair that may be required.
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03
We Explain the Repair
Repair options are explained, and questions are answered, before any major work is chosen.
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04
You Approve the Work
No major work begins until you understand the scope and the expected price.
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05
Jewelry Is Repaired
Approved work is completed with professional repair and final inspection, then prepared for pickup.
Why Choose Van Leo Jewelry
Jewelry repair is handled at the same Richardson store customers already visit.
Local Richardson Store
Repair visits happen at the Van Leo Jewelry store in Richardson, and pickup is from the same address.
In-Person Evaluation
The piece is examined in person before a repair is recommended.
Experienced Professionals
The work is handled by experienced jewelry professionals at the store.
Clear Explanation
Options, scope, and the expected price are explained before major work proceeds.
No Appointment Needed
Walk-ins are welcome during regular store hours.
Repair Your Jewelry Instead of Replacing It
Many broken chains, loose stones, damaged clasps, worn rings, and older pieces may still be repairable. Bring the jewelry in before setting it aside.
When a piece should be transformed rather than only repaired, that work belongs with custom jewelry design.
Jewelry Repair in Richardson and the DFW Area
The repair visit is at the showroom on South Central Expressway in Richardson. Clients also come from Plano, Garland, Addison, North Dallas, and Carrollton when they want the jewelry seen in person. Store hours, the phone number, and a message form are on the contact page.
- Richardson
- Plano
- Garland
- Addison
- North Dallas
- Carrollton
Store Information
Bring the jewelry to Van Leo Jewelry during regular store hours. No appointment is required.
- Store
- Van Leo Jewelry
- Address
- 777 S Central Expy, Suite 1-G Richardson, TX 75080
- Phone
- +1 214-714-1717 +1 214-484-1666
- +1 214-714-1717
- info@vanleojewelry.com
- Hours
- Monday - Saturday 10:30 am – 6:30 pm (Sunday OFF)
Jewelry Repair Frequently Asked Questions
Do I need an appointment for jewelry repair?
No. You can bring your jewelry to our Richardson store during regular business hours for an evaluation.
Do you resize rings?
Yes. We evaluate rings for sizing based on the ring's design, metal, stones, and condition.
Do you repair broken gold chains?
We repair many types of broken or damaged gold chains. Bring the chain to our Richardson store so we can inspect it.
Can you repair loose stones?
We can evaluate loose stones, worn prongs, and stone settings and explain the appropriate repair options.
Do you repair bracelets and necklaces?
Yes. We evaluate many types of bracelets and necklaces for repairs including damaged links, chains, and clasps.
Do you offer jewelry cleaning and polishing?
Yes. Cleaning and polishing services are available for appropriate jewelry.
Do you offer rhodium plating?
Yes. Rhodium plating is available for appropriate white gold jewelry.
How much does jewelry repair cost?
Repair cost depends on the jewelry, its condition, materials, and the work required. Bring the piece to our Richardson store for an in-person evaluation.
How long does jewelry repair take?
Repair time depends on the type of jewelry and the work required. We can provide more information after examining the piece.
Photographs are from Unsplash and Pexels. They illustrate jewelry bench work. They are not photographs of Van Leo Jewelry staff or a completed Van Leo repair.
Need Jewelry Repair in Richardson, TX?
Bring your jewelry to Van Leo Jewelry, or send a WhatsApp message. A ring that needs sizing, a broken chain, a loose stone, damaged prongs, or a piece that needs cleaning or restoration can be examined in person, and the options can be discussed before any work begins.
No appointment required.
